Technology

At Microsoft Ignite 2023, we are announcing Copilot in Microsoft Dynamics 365 Guides, which combines the power of generative AI with mixed reality to help frontline workers complete complex tasks and resolve issues faster with less disruption to the flow of work. Copilot in Dynamics 365 Guides assists workers in industrial settings who deal with complex equipment and processes. New technicians need to ramp up quickly while learning how to operate and service that equipment. When equipment stops functioning, workers must act quickly to diagnose the problem, implement a fix, and then document their work. Instead of workers needing to search through volumes of digital documents or paper manuals, Copilot enables workers to ask for relevant information using natural language and human gestures,...